Manager, Retail Generative Artificial Intelligence (GenAI)

Charles Schwab is a leading financial services company providing brokerage, banking, and advisory services to individual investors and businesses worldwide. This role is part of the Retail Strategy team, an internal consulting group advising the Retail Leadership Team (Schwab's primary business unit with 13,000 employees). Responsibilities include conducting market and strategic analysis, synthesizing insights from data, leading cross-functional teams on GenAI execution, and supporting the integration of generative AI to enhance client and representative experiences. Requirements: Experience with GenAI technologies (e.g., LLMs, RAG), strategic problem-solving skills, analytical abilities, executive communication expertise, and a passion for Schwab's business values. Ideal candidates have consulting background or similar. Benefits include professional growth, continuous learning, and a collaborative culture.