Engineering Manager, ChatGPT Growth at OpenAI

Role Overview
As an Engineering Manager for ChatGPT Growth, you will lead the technical strategy for scaling one of the world’s fastest-growing consumer products. Your focus is the intersection of product engineering and data science. You will oversee the teams responsible for user onboarding, discoverability, and social features, using rapid experimentation to turn complex AI technology into an intuitive daily habit for millions.

Key Responsibilities
Team Leadership: Hire, manage, and coach a diverse team of high-performing engineers, fostering a culture of "radical candor" and intellectual honesty.

Growth Strategy: Drive the roadmap for the "New User Experience" (NUX), focusing on seamless onboarding and feature discoverability.

Data-Driven Experimentation: Define and track key growth metrics (LTV, CAC, Retention) through rigorous A/B testing and rapid iteration.

Product Excellence: Balance the speed of growth experimentation with the need to build reliable, high-quality product architectures.

Cross-Functional Collaboration: Partner with Research, Product, and Design teams to ensure growth initiatives align with OpenAI's core safety mission.

Qualifications & Requirements
Experience: 10+ years in software engineering, with 6+ years specifically in engineering management.

Domain Expertise: Proven track record in Growth Engineering—building systems for viral loops, referral programs, or onboarding optimization in high-growth environments.

Technical Vision: Ability to craft and convey a compelling vision for the future of AI products while navigating technical ambiguity.

Culture: A demonstrated commitment to diversity, equity, and inclusion, with a history of building inclusive technical teams.

Workforce Diversity at OpenAI
OpenAI is an equal opportunity employer that emphasizes the importance of diverse perspectives in developing safe AGI. In alignment with federal reporting and their commitment to transparency, the following is a breakdown of technical workforce representation within the US-based AI industry (based on 2024-2025 industry benchmarks for high-growth AI firms in San Francisco):

Estimated Technical Representation:

Asian: 42-46%

White: 38-42%

Hispanic / Latinx: 5-7%

Black / African American: 3-5%

Women in Engineering: ~20-22%

OpenAI conducts background checks in accordance with the San Francisco Fair Chance Ordinance, ensuring candidates with prior records are considered fairly if their history does not directly conflict with job duties like data security and hardware protection.